Leveraging AI Capabilities in EQ Comms for Portfolio & Project Success

This session explores how emotional intelligence, organisational context and emerging AI capabilities can work together to improve project communication and outcomes.

Participants will explore:

• Why communication remains a critical factor in project success and stakeholder engagement.
• How digital communication environments influence workplace experience, collaboration and psychological safety.
• How emotional intelligence skills strengthen project leadership and communication effectiveness.
• How AI can support more reflective, adaptive and human-centred communication practices.
• Emerging opportunities for emotionally intelligent AI-assisted workplaces.

The session will also provide insights into an ongoing PhD research project examining how workplace communication technology adoption influences emotional experience in project-management contexts, including a brief showcase of the research process and supporting technologies.